Do you know how your brand is perceived and what your clients really want from you?
What else can you sell to your clients?
Are you really sure your clients recommend you strongly enough to others?
Large companies like Ernst & Young and Pearson use the research insight I gather about their high net worth clients to:
- Increase and deepen client relationships to generate more commissioned work, more often
- Identify new markets
- Come up with “quick wins” for client service that don’t incur large costs but make clients feel loved.